Guidelines and Policies
Our Mission
To provide high-quality, professional, accessible, and comprehensive mental healthcare services that inspires growth and confidence in our clients and community.
Our Vision
We aim to provide our clients with the best possible outcomes in a safe and welcoming environment. Our team is warm, approachable, respectful, and person-centered
We are committed to lifelong learning and strive to remain at the forefront of modern, holistic practice, offering a wide range of services
We aim to be a reliable source of evidence-based teachings and training for students, licensure supervisees and practitioners
We aim to use technology savvy and confidentially to improve the efficiency and effectiveness of our administration, client contact and clinical activity
We will continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient, and adaptable work force to meet the needs of our clients and communities
We will seek to collaborate and work in partnership to strengthen community links and respond to local, regional, and national initiatives
Core Values
Our values define what is most important to us that nurtures our mission and assists us with creating our vision.
High-Quality Care
We strive for excellence and maintain the highest ethical and professional standards through our treatment methods and services.
Equity
We ensure a just and equitable culture with barriers or limits to our clients, community, and staff.
Compassion
We respect the dignity of all and strive to collaboratively meet psychological needs of all capacities.
Leadership
We recognize the quality of our leadership relies on the administration of excellent client care, professionalism, continuing education, policy development, advocacy, and humility.
Belonging
We embrace diversity and inclusion which fosters community, engagement and respect in all that we do together.
Our Why
The Shea Center came to fruition in 2021, amid a global pandemic and heightened national awareness and traumatic impact of racial injustices. Founder, Alecia Mosley’s calling to encourage healing in a relatable, accessible, radically compassionate form could no longer be ignored. A change had to come.
Our mission is to empower and assist folks navigate their wellness journeys through modern, accessible, and authentic professional services. We recognize the uniqueness and honor the inherent value in every individual we serve. Regardless of age, race, identity, status, or experience, every person can heal.
Not only do we prioritize personal wellness but we’re highly cognizant of broken systems that impact our client’s wellbeing such as social injustices, healthcare, judicial and education system disparities, microaggressions and much more. We believe in the power of collective, holistic healing, which requires consideration of the mental, physical, and social factors rather than a person’s symptoms alone.
Our team of healthcare professionals is committed to providing evidence-based focused modalities, practical tools and resources that promote meaningful change. Our services cultivate a compassionate haven for humility, productivity, and personal growth aimed towards collectively creating a better tomorrow for us all.
Professional Behavior Expectations
(Code of Conduct)
PURPOSE: This Code of Conduct is to set expectations for the highest level of professional and ethical conduct and provide standards for behavior according to the principles listed below. This Code of Conduct shall apply to all practitioners with membership and/or clinical privileges to practice at The Shea Center for Mental Wellness, LLC, and all of whom are expected to adhere to the applicable policies and procedures of the clinic, state and national regulations and laws.
DEFINITION: “Practitioner” includes all professionals (including but not limited to physicians, clinicians, psychologists, and allied health professionals) with membership and/or clinical privileges to practice at The Shea Center for Mental Wellness, LLC.
PRINCIPLES:
Reasonable expectations for all practitioners include, by way of example, but are not limited to:
• Supporting policies promoting cooperation, teamwork and mutual respect among all members of the Healthcare team;
• Communicating with others in a clear and respectful manner;
• Using conflict resolution skills in managing disagreements;
• Addressing concerns about clinical judgments with appropriate Clinic Staff personnel directly and privately;
• Addressing dissatisfaction with policies through appropriate grievance channels; • Accepting appropriate feedback and demonstrating a change in behavior;
• Completing medical records in timely manner;
• Respond to clinical obligations in a timely manner;
• Complying with all applicable laws and regulations. Behavior that unnecessarily impairs the efficient and effective delivery of high-quality client care is disruptive behavior and will be considered unacceptable by Clinic Administrative Team, Credentials Committees, and applicable Professional Board Committees. Examples of Disruptive or Unacceptable Behavior include, but are not limited to:
• Committing malicious or aggressive verbal communications or actions;
• Exhibiting inappropriate physical contact with, or sexual harassment of others;
• Making inappropriate comments that undermine a client’s trust in the healthcare team or clinic;
• Making public derogatory comments about the quality of care provided by any other individual (other than comments made in an appropriate manner and forum with the intent of improving client care);
• Throwing instruments or other objects in a client care setting.
• Exhibiting impaired behavior resulting from alcohol or other substance abuse at The Shea Center for Mental Wellness, LLC.
• Using intimidating, threatening, vulgar, demeaning, disrespectful, discourteous and/or abusive language and/or behaviors toward, or in the presence of clients, visitors, clinic employees and /or other practitioners.
• Disrupting clinic committee(s), department or peer review functions; AND
• Making inappropriate medical record entries. I Agree to Abide by the Professional Behavior Expectations (Code of Conduct) of The Shea Center for Mental Wellness, LLC, and understand that conduct below the standards set forth herein can result in disciplinary action up to and including the termination of my privileges and membership on the Clinical Staff(s).